TERMS &
CONDITIONS.

Store terms

Last updated: June 11, 2026

This website is owned and operated by Pookie 3D Solutions, a sole proprietorship operated by Sushma Chhabra at B-1441, Road Number 62, Near Abhimanyu Singhal & Company, Sector 42, Faridabad, Haryana – 121010. By using the website or placing an order, you agree to these terms.

Products and orders

We sell ready-made catalogue products and custom products made to your specifications. Minor layer lines, surface texture and colour-shade variations are normal and are not defects. An order is confirmed only when we send confirmation by email, SMS or WhatsApp. We may decline orders due to unavailability, information or pricing errors, or suspected fraud.

Custom production starts after full payment and proof approval where applicable. Approval confirms acceptance of the displayed design, dimensions, spelling and specifications.

Pricing and payment

Prices are in Indian Rupees and include applicable taxes unless stated otherwise. Shipping is shown separately at checkout. Payments are processed by RBI-authorised aggregators; we do not store payment credentials. The price displayed when an order is placed applies to that order.

Customer-supplied content

By supplying a design, image, text or specification, you confirm you own it or have permission to use it, and that it does not violate third-party rights or applicable law. We may refuse custom work, including unauthorised trademarked or copyrighted content. You agree to indemnify us against claims arising from content you provide.

Shipping, refunds and privacy

Our Shipping Policy, Refund & Cancellation Policy and Privacy Policy form part of these terms.

Intellectual property and liability

Website content, product designs, images, text, logos and the Pookie 3D Solutions name are owned by us or used under licence. Buying a product does not transfer design rights or permit reproduction, scanning or commercial replication.

To the extent permitted by law, our total liability for an order will not exceed the amount paid for it. We are not liable for indirect, incidental or consequential loss. Unless stated otherwise, products are not certified for food contact, medical, load-bearing or safety-critical use.

Website use, law and changes

You must not misuse the website, attempt unauthorised access, scrape content or interfere with its operation. These terms are governed by Indian law, and disputes are subject to the exclusive jurisdiction of courts in Faridabad, Haryana. We may update these terms; the version published when you order applies to that order.

Questions may be sent through our Contact Us page.